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License Key HELP!

Posted: July 29, 2013 at 2:19 pm


Jill Olsen

July 29, 2013 at 2:19 pm

I have 3 of this error code across the top of my site:
You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.
I am not sure what to do as we haven’t changed our domain. I don’t feel like we should need to purchase a new license. Please let me know what I should do. Thanks!


Jonathan Wilson

    •

July 29, 2013 at 3:01 pm

Hi Jill,

No, you don’t need to purchase a new license. I reset your key. Just log into your WP dashboard and go to Event Espresso > General Settings. Scroll down to the bottom and you will see the license key field. Remove the key, save the field blank, reenter your key from your account on eventespresso.com, then click save.

Let us know if you have anymore issues.


Jill Olsen

July 29, 2013 at 7:20 pm

That fixed it! Thank you for your help!

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Status: closed

Updated by  Jill Olsen 10 years, 9 months ago ago

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