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license key help needed after domain re-direct

Posted: August 28, 2012 at 9:49 am

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Margaret Vogel

August 28, 2012 at 9:49 am

We are a small non-profit. We built a wordpress site using our name without a dash but then did a re-direct so our old site address (our name with a dash) would bring traffic to the wordpress environment. We own both domains and both go to the same wordpress environment. After the re-direct EE had a warning that my license is only valid for one domain. Does this mean I have to buy another $179 license??? Will I end up with two EE plug-ins installed on one site? Help.


Garth

  • Support Staff

August 28, 2012 at 10:27 am

Hi Margaret,

I have reset your license so that it recognizes the same website but a new location.


Margaret Vogel

August 28, 2012 at 10:20 pm

Thanks Garth. I copied the license code into the general settings. Now I get this this error message:
There is an automatic update for Event Espresso available but your Site License Key has not been set. Please go to the Event Espresso General Settings page to set your Site License Key. You can locate your license key from your account on the Event Espresso website.
When I look at my EE account license key it says ‘not active’.


Margaret Vogel

August 28, 2012 at 10:22 pm

nevermind -there was a space before the code when i copied & pasted. i deleted the space and it seems to be working. thanks for the reset.

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