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license key from EE for the Square Gateway plugin

Posted: January 25, 2021 at 10:57 am


ambcheatham

January 25, 2021 at 10:57 am

I need this for my account- how do I find it? My square is not syncing w/ EE and it is telling me I need this to fix it


Tony

  • Support Staff

January 25, 2021 at 12:17 pm

Hi there,

We (EventEspresso.com) do not currently have a Square payment method for Event Espresso so may I ask which one you are using?

I’m guessing it is the payment method from WPGateways?

https://wpgateways.com/products/square-gateway-event-espresso/


ambcheatham

January 25, 2021 at 12:18 pm

Yes I believe that is it


Tony

  • Support Staff

January 25, 2021 at 12:51 pm

Ok, so I’m not sure what license key you need from Event Espresso as we aren’t connected to WPGateways?

Can you post a screenshot of the error you can see?

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots


ambcheatham

January 25, 2021 at 1:24 pm

We cannot update the plugin because it shows no license key


Tony

  • Support Staff

January 25, 2021 at 1:46 pm

If you cannot update Event Espresso then you need to set your license key in:

Event Espresso -> General Settings -> License key

(It appears as though it has already been set)

If you can not update the WPGatewasy Square payment method you will need to contact their support as we do not provide support (or updates) for 3rd party add-ons.

The support post ‘license key from EE for the Square Gateway plugin’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3 Documentation for Event Espresso 4

Status: closed

Updated by  Tony 2 months, 2 weeks ago ago

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