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License Key for Bobo Technologies

Posted: November 14, 2022 at 5:01 pm

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wcalcote

November 14, 2022 at 5:01 pm

On my Bobo Technologies site there is an error message on “Event Espresso – Stripe Gateway (EE 4.6.0+)” plugin. The message says “A new version of Event Espresso – Stripe Gateway (EE 4.6.0+) is available. View What’s New with version 1.1.12.p. A valid Support License Key is needed to enable automatic upgrades. Your current account does not allow automatic upgrades on more than one domain.” I had the license on the Bobo Technologies test site as well but have since removed it. Should I request a reset for that license key?
Thanks,
Wayne.


Tony

  • Support Staff

November 15, 2022 at 3:39 am

Hi Wayne,

This is from the test site pining out license server with the same key, I’ve reset your key for you now so it should re-assign back to your original domain and allow you to update there.

You can force this on the site by going Event Espresso -> General Settings.

Remove the key from the license field (cut) and save the settings. Replace the key (paste) and save the settings once more, that should re-assign the key to your domain again.

If you have further problems just let me know.

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