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License is not working (again)

Posted: September 26, 2014 at 8:31 am

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CARLOS DURAN

September 26, 2014 at 8:31 am

Again I’m getting the “current account does not allow automatic upgrades”.

Should I do a reset?

Thanks in advance.


sunshine davidson

September 26, 2014 at 8:36 am

Me too. Need this fixed.


Tony

  • Support Staff

    •

September 26, 2014 at 9:13 am

Hello,

I have reset the license key assigned to both of your accounts.

Please go to Event Espresso -> General Settings.

Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.

Be sure to check for any white space before/after the key when pasting.

That should then remove the notice and allow you to update.
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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
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Status: closed

Updated by Tony 10 years, 2 months ago ago

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