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License for subdomain (dev link) needs to be corrected, and use the parent url

Posted: May 12, 2013 at 7:35 pm


Hugo Zuniga

May 12, 2013 at 7:35 pm

HI Expresso,

We created a subdomain (subdomain.url.com) to use as a dev link before going live, we have now gone live, and there is no way to reset the license to the correct url (http://gargoyleathletics.net/) – it is currently telling me to pay to do so – but the plugin, never specified that if we are doing testing not to tie up the license, not only that but it actually kept telling us to insert the license for “support”.

So far – it has been okay experience till this issue has occur. I hope this support forum is actually a place that can help.

thanks,

z


Dean

May 13, 2013 at 2:06 am

Hey Hugo,

I have reset the licence key for you, so please make sure it is removed from the dev site and added to the live site.

We dont charge for dev to live licence transfers, so don’t worry about that. However we do recommend not using the licence key on the dev site if at all possible and save it to be added to the live site.

The support post ‘License for subdomain (dev link) needs to be corrected, and use the parent url’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Dean 6 years, 11 months ago ago

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