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Eric Rosenberg
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March 16, 2015 at 5:21 pm
Hello, I have EE installed on my site https://www.denverflashmob.com/ and have my license key entered. I have this message on my site:
“You have the correct Support License Key for Event Espresso but your account only allows for automatic upgrades on one domain. Please log in to your Event Espresso account to manage your Support License Keys or purchase a support license right now.”
The domain on my site matches the domain when I log into the EE website. I did a reset once already and it didn’t clear the error. What’s going on? Is it an issue with SSL?
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Dean
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March 17, 2015 at 2:34 am
I’ve reset it again. Make sure the key is entered in your site correctly with no white space before or after. If it occurs again let us know.
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Eric Rosenberg
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March 17, 2015 at 8:51 am
I followed the reset steps and the error persists.
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Lorenzo Orlando Caum
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March 17, 2015 at 1:22 pm
Hi Eric,
Could you try your new support license ending in 0c?
https://eventespresso.com/users/denvereric/#account-settings
—
Lorenzo
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Eric Rosenberg
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March 17, 2015 at 1:45 pm
That did it. Thanks.
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