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License error – preventing automatic upgrade

Posted: September 19, 2013 at 11:30 am

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Ning Zhang

September 19, 2013 at 11:30 am

Hi there,
We recently moved servers. Still using the same domain but we received this message in our wordpress admin screen. Can you tell us how we can resolve this?

“You have the correct Site License Key for Event Espresso but your current membership access only allows for automatic upgrades on one domain. Please log into your account to manage your Site License Keys or purchase a support license now.”

Thanks,


Josh

  • Support Staff

September 19, 2013 at 2:42 pm

We’ll give you a new key.

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