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Licence Key not working

Posted: February 13, 2017 at 6:54 am

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LightAndImagination

February 13, 2017 at 6:54 am

I previously had a ticket open for Payment Received emails not sending which can be seen here: OLD POST

To update you on why this wouldn’t work it is due to GoDaddy blocking all outgoing mail as everything has to run through there own servers. So I have no switched hosting but am having issues with the Licence Key as it is installed on the old website. How can I resolve this issue?

Thanks,
Matt


Josh

  • Support Staff

    •

February 13, 2017 at 9:24 am

Hi Matt,

You can remove the key from the old website (if the old website is still there). Then we’ll reset your support license key.

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Status: closed

Updated by Josh 7 years, 11 months ago ago

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