Support

Home Forums Event Espresso Premium Licence Key HELP

Licence Key HELP

Posted: May 6, 2018 at 10:00 pm


Jarred

May 6, 2018 at 10:00 pm

Hey guys,
I created a support contact form ticket but since this may be urgent I wanted to create ticket here to get quicker help.

ALso *** Please dont make any changes if it will cause me to lose any customer info or support tickets on file. Just let me know what we need to do.

So over the weekend we had cloudflare installed by siteground and they changed our domain from https://example.com to https://www.example.com

That may be the issue I assume. Please advise how to fix this and quit getting he WP dashboard notice.

Our Domain on file should still be the same the only difference is we have a WWW now.

so https://www.example.com (u can see our domain from our private account info, its still the same just has www now like the example above.

https://www.example.com for the licence (with our real domain name instead of example)


Josh

  • Support Staff

May 7, 2018 at 8:17 am

Hi there,

Your license key has been reset. Please note for future reference: If you need to reset your support key again, you can go to your account page on this site and click on the Request key reset button.

Please dont make any changes if it will cause me to lose any customer info or support tickets on file. Just let me know what we need to do.

No changes are necessary for this and no further action is needed.

The support post ‘Licence Key HELP’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: closed

Updated by  Josh 3 months, 1 week ago ago

Topic Tags

Notifications

This topic is: not resolved
Do NOT follow this link or you will be banned from the site!