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Licence Issue

Posted: April 9, 2020 at 8:19 pm

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Teletraining

April 9, 2020 at 8:19 pm

Hi there,

we have premium plugin which all add ons should be included, I have activated the licence but when I go to extra tab in wordpress menu for event espresso, the other add on are not included and it says buy now?

Can you advise how to fix this?

Thanks,
Aaron


Tony

  • Support Staff

April 10, 2020 at 3:41 am

Hi Aaron,

Although in your other thread you’ve worked this out I’ll add some details for future readers.

The Extras -> Extensions & Services is static and does not change depending on your license type, its basically links to eventespress.com to view/purchase the add-ons.

You need to download the add-ons from your account page here on eventespresso.com and install them onto your site.

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