Home Forums Event Espresso Premium Latest upgrade failed with fatal error

Latest upgrade failed with fatal error

Posted: July 15, 2021 at 11:42 am


July 15, 2021 at 11:42 am

I updated EE two weeks ago, but the upgrade failed and I had to deactivate. Now every time I try to activate, I get this error:

Warning: require_once(/var/www/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php): failed to open stream: No such file or directory in /var/www/wp-content/plugins/event-espresso-core-reg/espresso.php on line 119

Fatal error: require_once(): Failed opening required ‘/var/www/wp-content/plugins/event-espresso-core-reg/core/bootstrap_espresso.php’ (include_path=’.:/opt/remi/php73/root/usr/share/pear:/opt/remi/php73/root/usr/share/php:/usr/share/pear:/usr/share/php’) in /var/www/wp-content/plugins/event-espresso-core-reg/espresso.php on line 119

Here’s the details:

EE version 4.10.12
Wordpress version 5.7.2
Custom theme (which I didn’t create)


  • Support Staff

July 15, 2021 at 1:17 pm

Hi there,

Failed updates often end up with missing files which then cause random errors and that’s what appears to be the issue here. I can’t say for sure but the quickest and easiest way to test is to reinstall the plugin and see if that fixes it.

With the version of WordPress you are using you don’t even need to uninstall the previous version first.

So go to your account page HERE.

Download Event Espresso 4.10.13.p from there and save the .zip in a location you can access easily.

Now on your site go to Dashboard -> Plugins -> Add New -> Upload Plugin.

Select the .zip file you just downloaded

You should see something like this:

If so, click Replace current with uploaded.

If you don’t, stop as there is something else going on and we’ll need to investigate further.

If you replaced the above, try activating the plugin again, does it now work?

The support post ‘Latest upgrade failed with fatal error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso