|
Kerry@novalda.com
|
July 5, 2024 at 12:47 pm
Hi, I mentioned this in my other question, but I think it should be separate. Keap/Infusionsoft, which we are using for our events alongside EE, is Sunsetting Legacy API keys. They say we’re using one.
I’m not a developer and don’t know anything about this, I’m just using EE’s Infusionsoft setup we were given when we started. What do we need to do to deal with this before they implement it in October?
thanks for your help!
Here are the details:
Keap sunsetting Legacy API keys
|
|
Rio
|
July 6, 2024 at 2:00 am
Thank you for reporting this. I will send this to our developers for Review. And will update you once i heard a word from them.
thanks
|
|
Dairywomensnetwork
|
July 24, 2024 at 8:53 pm
Hi Kerry, thanks for posting this up.
Rio – Does your team have an update on this? Ideally I would like to avoid the brown out disruption scheduled for the 5th of August.
|
|
Sam
|
July 25, 2024 at 2:23 am
Hi Sarah,
Our developers are working on the above and will update you regarding this as soon as possible.
Thank you for understanding.
|
|
Dairywomensnetwork
|
July 30, 2024 at 8:05 pm
Hi Sam & Rio, do you have any update on this yet? We are getting close to the brownouts. If it is not ready by the Aug 5th, then we’ll need to make sure the disruptions won’t affect our workflow.
|
|
Sam
|
July 31, 2024 at 10:59 am
Hi Sarah,
If you look at the documentation here: https://help.keap.com/help/sunsetting-legacy-api-keys
they aren’t sunsetting Legacy keys on Aug 5th but they are standing planned brownouts to disrupt customers using them. And the Legacy Sunset is scheduled for Oct 31.
Regarding the update, we are working on it, and will be published soon.
Thank you for understanding.
|
|
Kerry@novalda.com
|
August 6, 2024 at 2:20 pm
Hello, we are getting emails about this from Keap as well. I’m guessing they are pushing this to switch to their payment system rather than using other ones like EE but we have everything selling through EE at this point. Do you know about what will happen with these brownouts? Will it disrupt our system?
|
|
Kerry@novalda.com
|
August 14, 2024 at 1:37 pm
Hello again, any update on this? We received an updated email from KEAP with some more info which might be useful to you.
https://help.keap.com/help/sunsetting-legacy-api-keys
Please let us know any updates. thanks!
|
|
Tony
|
August 14, 2024 at 4:12 pm
This reply has been marked as private.
|
|
Dairywomensnetwork
|
August 14, 2024 at 5:08 pm
This reply has been marked as private.
|
|
Rio
|
August 14, 2024 at 6:02 pm
We did send you reply through email.
thanks
|
|
Kerry@novalda.com
|
September 4, 2024 at 12:57 pm
This reply has been marked as private.
|
|
Tony
|
September 4, 2024 at 1:02 pm
This reply has been marked as private.
|
|
Kerry@novalda.com
|
September 4, 2024 at 2:55 pm
Hi, we tried this and got a critical error, it said we needed php 8.1, so I’ll try upgrading the PHP. Where can I download the last version of EE?
|
|
Tony
|
September 4, 2024 at 4:26 pm
The InfusionSoft add-on above said you need PHP8.1?
Where did it show that message, please? I’m using it with PHP7.4.33 for testing so it shouldn’t require PHP8.
|
|
Kerry@novalda.com
|
September 11, 2024 at 1:03 pm
It was just a message that popped up, but I don’t have it any more to show you unfortunately. We don’t have the skillset to do what Keap is asking us to do with regards to the Keap API https://help.keap.com/help/sunsetting-legacy-api-keys. We’re looking for a developer to hire to help with this. But in the meantime I’ve uploaded your new add-on and am getting critical errors, maybe because we haven’t done the API update yet. I have put the PHP version back to 7.4, should I keep the new add-on deactivated for now?
|
|
Kerry@novalda.com
|
September 12, 2024 at 12:26 am
Hello again, I found the message after I re-enabled the Keap Add-on. It says “Composer detected issues in your platform: Your Composer dependencies require a PHP version “>= 8.1.0″.
There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.”
This was in the bottom area where the Infusionsoft tags usually appear, on our eventpage.
|
|
Tony
|
September 12, 2024 at 6:57 am
Thank you, I’ve found the cause, it’s from one of the dependencies updated with the Keap SDK and I’ve have created a ticket to fix this.
We don’t have the skillset to do what Keap is asking us to do with regards to the Keap API https://help.keap.com/help/sunsetting-legacy-api-keys. We’re looking for a developer to hire to help with this.
You don’t need to do that, that’s basically what we’ve done within the add-on but one of the dependencies requires PHP8.1.0, we should be able to work around that and update the add-on again.
Hello again, I found the message after I re-enabled the Keap Add-on
Thank you 🙂
|
|
Dairywomensnetwork
|
September 16, 2024 at 2:46 pm
Hi, is there any update to the status of the new plug-in? Has the new version been released yet or is it still in the review and testing stage?
|
|
Dairywomensnetwork
|
September 16, 2024 at 2:46 pm
Hi, is there any update to the status of the new plug-in? Has the new version been released yet or is it still in the review and testing stage?
|
|
Dairywomensnetwork
|
October 1, 2024 at 2:53 pm
Hi team, can we get an update on this? We are waiting for an official test release of the Keap integration.
|
|
Kerry@novalda.com
|
October 3, 2024 at 2:53 pm
Hello again, we’re looking at your note from Sept 12, and trying to make this new SAK (Service Authentication/Account Key) in Keap. Are you saying we don’t need to make this new key and continue using the legacy key that they are going to retire? If we do need to make a new key, where do we add it on the Event Espresso side?
It looks like as soon as we make a new key, the old one stops working so we want to make sure we know what to do on our end before doing this as the whole system will probably stop.
Thanks!
thanks –
|
|
teotrainingltd
|
October 13, 2024 at 8:29 pm
Hi Folks!
Has this issue been resolved yet?
I am facing issues now in our integration and we are approaching a deadline of 31 Oct where the old keys will be sunsetted.
Can someone please point me to the correct link so we can get this done. We already have a Encrypted key in our plugin. Do we need to change it to a Service Key instead?
Thanks in advance.
|
