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Keap Service Key not being Accepted in 5.0.33.p

Posted: January 27, 2025 at 12:08 am

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teotrainingltd

January 27, 2025 at 12:08 am

I have been trying unsuccessfully to put the new API keys into EE 5.0.33.p.
As soon as put in either a new PAT or a SAK, it gives an error which states :
Error connecting to Infusionsoft: ERROR: 2 – [InvalidKey]Invalid Key. Please double-check your application name and private key
Infusionsoft_Admin_Page – _update_settings – 283

It accepts the API legacy key but not the new keys. Keap has gives us till 31 Jan to make this work. Can someone please assist?


Tony

  • Support Staff

January 27, 2025 at 5:36 am

Hi there,

Please see my reply here:

https://eventespresso.com/topic/ee-not-accepting-api-pat-or-sak-kets-and-giving-an-error/#post-359920


teotrainingltd

January 27, 2025 at 9:45 pm

The moment we upgraded Addon to the 2.2.4p version the site has started to give is a Critical error and is down.


Tony

  • Support Staff

January 28, 2025 at 3:48 pm

Rather than splitting the replies for this across 2 threads I’m going to close this one out and reply in your other thread here:

https://eventespresso.com/topic/ee-not-accepting-api-pat-or-sak-kets-and-giving-an-error/

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