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Just updated to the newest version and all prices are gone!

Posted: October 5, 2016 at 5:11 am


ARAGATO

October 5, 2016 at 5:11 am

I just migrated from my dev site to my production site. Now, all prices are not showing.

This is my dev site:
http://uploads.aragato-server.net/screenshots/201610052768237be7.png

This is prod:
http://uploads.aragato-server.net/screenshots/201610052bc6a65a61.png

Exactly the same, but the price is not shown. Why?
Do I have to resave any settings?
Could it have anything to do with the license key, because I haven’t reset the license key yet, which I accidently activated already. 😉 However, I do not think you build in any intentional bugs for people not having license key.

Any suggestions. Its kind of urgent.
Thanks.


Tony

  • Support Staff

October 5, 2016 at 5:40 am

Hi there,

How did you migrate from dev to production?

Exactly the same, but the price is not shown. Why?

Can you link us directly to each of those pages so we can view the source please.

Could it have anything to do with the license key….

Nope, the license key does not effect any of the standard Event Espresso functionality other than one click updates.


ARAGATO

October 5, 2016 at 7:22 am

Hi,

if I wanted to downgrade from 4.9.15.p to 4.9.13.p what would be the best way to do it. Deactive the plugin, remove the plugin folder and upload the other plugin folder. Then activate the plugin again.

Where would I find the file for previous versions? In my ee account a can only find the latest version.


ARAGATO

October 5, 2016 at 8:48 am

There seems to be something buggy with the recent patch 4.9.15.p.
I remigrated my backup from 2 days ago with ee core 4.9.13.p and prices are showing again. I do not if it is 4.9.14.p or 4.9.15.p , but one of those updates glitches the prices. At least for me.


Josh

  • Support Staff

October 5, 2016 at 1:40 pm

It wasn’t a patch, there was one ticket type scenario where the display of prices could get removed where they should not have been removed. This was fixed in 4.9.16.p.


ARAGATO

October 6, 2016 at 6:19 am

Thanks Josh, I will try later to update to 4.9.16.p. on my dev site first. If it is working, I will be updating on my prod site.

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