Support

Home Forums Community Forum Json API v2.1.2.P conflicting with Grand Conference theme! Help!

Json API v2.1.2.P conflicting with Grand Conference theme! Help!

Posted: September 25, 2017 at 9:24 am


Simona Finessi

September 25, 2017 at 9:24 am

Hello, we purchased Grand Conference theme (here). It installs a plugin named “Grand Conference Theme Custom Post Type” that goes in conflict with Event Espresso “Json API plugin” v2.1.2.P. When both are activated, the resulting error is: “Fatal error: Call to a member function get() on null in C:\inetpub\wwwroot\…\wp-includes\query.php on line 28”.
This is a big big problem, because our events will start in 20 days and we don’t know how to solve.
the Json API plugin is needed for the app to work. The Grand conference plugin is needed for rendering pages.
Any advice? Thanks


Josh

  • Support Staff

September 25, 2017 at 12:26 pm

Hi there,

That will likely be avoided with the current version of Event Espresso 3’s JSON API plugin, that version is JSON API Add-on v2.1.4.P.


Simona Finessi

September 26, 2017 at 8:02 am

Thank you for answering!
How can we obtain the new version of this plugin? Is it free to download or do we need to renew our support period? (currently expired) If yes, which are the right steps to follow?
Thanks


Josh

  • Support Staff

September 26, 2017 at 11:25 am

You can download the new version from your account page after your license is renewed. Or after you renew you’ll be able to do a 1-click update from your WordPress plugins page. You can renew by clicking on the Renew button that’s on your account page, then checkout.


Simona Finessi

September 28, 2017 at 4:59 am

Thank you. Just another question: if we buy “EE3 Personal License” (that has 5 addons, including the new “Json API”), can we still be able to use the ticketing addon that we already bought with the new version of EE3? Or it is incompatible? Thanks


Josh

  • Support Staff

September 28, 2017 at 8:12 am

That will depend on how old of a version of the ticketing add-on is. If it’s a fairly recent version it should still work OK.


Simona Finessi

September 28, 2017 at 9:00 am

We have version 2.1.p. If it is recent enough, we’ll buy EE3 Personal License.
Thanks for your help


Josh

  • Support Staff

September 28, 2017 at 9:46 am

That should work although you won’t get the benefit of the updates from Ticketing add-on version 2.2.0.


Simona Finessi

September 29, 2017 at 2:01 am

We updated JSON API Add-on to v2.1.4.P and it works perfectly with our theme!!! Thanks

The support post ‘Json API v2.1.2.P conflicting with Grand Conference theme! Help!’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Simona Finessi 2 years, 1 month ago ago

Topic Tags

Notifications

This topic is: resolved
Do NOT follow this link or you will be banned from the site!
[for="input_96_5_3"]
[for="input_96_5_3"]
[gravityform id=96 title=false description=false]
  • This field is for validation purposes and should be left unchanged.
[i]
[i]
[gravityform id=69 title=false description=false]
  • This field is for validation purposes and should be left unchanged.