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Join Waiting List link not working

Posted: March 31, 2014 at 9:44 pm


smendes

March 31, 2014 at 9:44 pm

Hello,

I am testing out the waiting list feature for my site. I created a waitlist event as per the instructions on this page.

However, when I access the event via the calendar, there is no “Join Waiting List” link.

When I access it from the event listing (it’s the Infant CPR class on April 5) there is a Join Waiting List link (this has always been there, even before I created the waitlist event, and you can see it’s there for another event although there is no waitlist event for that one), but it links to a page listing all the events on the whole site.

Why isn’t it linking to the actual waitlist event?

Thanks
Sharone


Lorenzo Orlando Caum

  • Support Staff

March 31, 2014 at 10:03 pm

Hi Sharone,

What is the waiting list event for this the event that you shared:

http://www.carmelblue.com/event-registration/?ee=1780

Also, is it linked to the primary event above like so:

http://cl.ly/image/1f200I1t3j08


Lorenzo


smendes

April 1, 2014 at 3:02 pm

Hi Lorenzo,

Thanks for your reply.

The waiting list event is http://www.carmelblue.com/wp-admin/admin.php?page=events&action=edit&event_id=2272

Yes, it is linked to the primary event:

Thanks
Sharone


smendes

April 1, 2014 at 3:03 pm

Not sure if that screenshot worked; if not, it’s here: http://www.carmelblue.com/wp-content/uploads/2014/04/Screen-Shot-2014-04-01-at-2.01.31-PM.png


Lorenzo Orlando Caum

  • Support Staff

April 1, 2014 at 3:31 pm

Thank you. I’ve found a solution. There is a line of CSS that is hiding the waiting list.

Please adjust it to remove .register-link-footer from the specific CSS rules below in your style.css file.

Change this:

.event-meta, .spaces-available, .register-link-footer {
	display: none;
}

to this:

.event-meta, .spaces-available {
	display: none;
}


Lorenzo


smendes

April 1, 2014 at 5:34 pm

Lorenzo,

Brilliant! Thanks so much. That solved the issue of the link not showing on the individual event entry.

However, the link from the event list is still not working (i.e.: if you go to http://www.carmelblue.com/prenatal-signup/ and go to the April 5 Infant CPR event), the waitlist link isn’t going to the waitlist event.

Do you have any idea why this isn’t happening?

Thanks
Sharone


Tony

  • Support Staff

April 2, 2014 at 4:28 am

Hi Sharone,

The Calendar/Widget currently does not automatically link to waitlist events from the grid itself. However it will do so from within the Tooltips. (Event Espresso -> Calendar Settings. Enable Tooltips)

The problem is that with no obvious display before linking the user to the waitlist event the user may not realise they are signing up to a waitlist event. The tooltips indicate this before the user clicks http://take.ms/u2k67


smendes

April 2, 2014 at 2:27 pm

Hi Tony,

Thanks for your reply. However, I think there might be some confusion. I am not wanting it to link from the calendar. The issue is in the event list. There is a link that says “Join Waiting List,” however this doesn’t link to the actual waiting list event.

Thanks
Sharone


Dean

April 3, 2014 at 1:54 am

Hi Sharone,

I see the issue here ( http://www.carmelblue.com/prenatal-signup/ ) as described.

This looks like a recurring event.

What I think has happened here is that you have updated the Recurring Events Manager to the latest (1.1.8) but the recurring event template files that were copied to the uploads directory have not been updated (they were improved with the latest version).

As such copy event_list.php and event_list_display.php from wp-content/plugins/espresso-recurring/recurring-events-templates/

And send them to wp-content/uploads/espresso/templates.

These new templates should make sure that the waiting list works.


smendes

April 3, 2014 at 5:17 pm

Hi Dean,

Many, many thanks. That has fixed it!

I will mark this topic as resolved.

Thanks
Sharone

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Updated by  smendes 5 years, 7 months ago ago

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