Support

Home Forums Community Forum JavaScript and Cookies error

JavaScript and Cookies error

Posted: January 15, 2016 at 6:09 pm


Stephen

January 15, 2016 at 6:09 pm

I have the same problem as “Run2Top” (https://eventespresso.com/topic/receiving-request-to-enable-cookies-when-not-logged-in-works-fine-logged-in/)

It works if I am logged in but if not, I (and everybody else) get the following:

ERROR: Sorry, there was an error. Please be sure JavaScript and Cookies are enabled in your browser and try again.

WordPress Version:
4.4.1
PHP Version:
5.4.43
MySQL Version:
5.5.42
Event Espresso Version:
4.7.12.decaf
WordPress Address (URL):
http://doorcountyweddingexpo.com
Site address (URL):
http://doorcountyweddingexpo.com


Stephen

January 15, 2016 at 6:18 pm

Event Espresso 4 Decaf
Settings | Events | Deactivate

Instagram Feed
Settings | Deactivate

iThemes Security
Dashboard | Deactivate

iThemes Sync
Deactivate | License

Multicons
Deactivate

MyThemeShop Theme/Plugin Updater
Deactivate

Regenerate Thumbnails
Deactivate

Speed Booster Pack
Settings | Deactivate

T(-) Countdown
Settings | Deactivate

Twitter Feed
Deactivate

WP Review
Settings | Deactivate

WP Server Stats
Deactivate

WP Shortcode by MyThemeShop
Deactivate

WP Subscribe Pro
Activate | Delete

WP SVG Icons
Activate | Delete

WP Tab Widget
Deactivate

WP-DBManager
Deactivate

WP-SpamShield
Settings | Deactivate

Yoast SEO
FAQ | Premium Support | Settings | Deactivate

ZenCache
Deactivate | Settings |
Preview Pro Features | Upgrade


Lorenzo Orlando Caum

  • Support Staff

January 15, 2016 at 6:20 pm

Hi Stephen,

I just replied to the support post that you mentioned and it is being caused by caching services.

There may be a plugin conflict occurring on your site.

Could you temporarily deactivate all plugins through your WordPress plugins screen (WP-admin –> Plugins)?

Then reactivate only Event Espresso 4 decaf and then try registering again.

Does the issue appear to be resolved?

If so, try reactivating a few plugins and then testing registration again. Continue this process until you locate the plugin that is triggering this issue.

Thanks


Lorenzo


Stephen

January 15, 2016 at 6:36 pm

THANKS! Lorenzo… It works now.

It appears to have been a conflict with:
Speed Booster Pack
“…allows you to improve your page loading speed and get a higher score on the major speed testing services such as GTmetrix, Google PageSpeed or other speed testing tools.
Version 2.7 | By Tiguan

The support post ‘JavaScript and Cookies error’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso