Support

Home Forums Event Espresso Premium Item Sponsor is not an attendee

Item Sponsor is not an attendee

Posted: March 14, 2018 at 6:09 am


TOCIFT

March 14, 2018 at 6:09 am

I just noticed that when purchasing a single or multiple “Sponsorship Item” the system is requiring the “Attendee” information to be filled out. Sponsors purchasing these items may do so at a later date then the rest of the Team Members, Workers, or Guide/Guest tickets or they may only purchase them. Is there a way to remove the attendee info requirement at all? Or, am I going to have to set these up under woocommerce?

Screenshot

Site


TOCIFT

March 14, 2018 at 6:21 am

I do see that it only adds the attendee info requirement for 1 sponsorship item even if multiple are chosen, which is good, but I really need for there only to be sponsor information.


Tony

  • Support Staff

March 14, 2018 at 6:50 am

Is ‘Attendee Information’ the ‘Personal Information’ question group renamed?


TOCIFT

March 14, 2018 at 12:24 pm

It must be.


TOCIFT

March 14, 2018 at 3:56 pm

Is there anything that can be done?


Tony

  • Support Staff

March 15, 2018 at 6:56 am

No because the Personal Information question group will always be required at least once during a registration. If they purchase the ticket as part of a group it would only be required for the first ticket, but if they come back and purchase just that sponsorship ticket, the Personal Info group would be required.

The support post ‘Item Sponsor is not an attendee’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso