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Item Sponsor is not an attendee

Posted: March 14, 2018 at 6:09 am


TOCIFT

March 14, 2018 at 6:09 am

I just noticed that when purchasing a single or multiple “Sponsorship Item” the system is requiring the “Attendee” information to be filled out. Sponsors purchasing these items may do so at a later date then the rest of the Team Members, Workers, or Guide/Guest tickets or they may only purchase them. Is there a way to remove the attendee info requirement at all? Or, am I going to have to set these up under woocommerce?

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TOCIFT

March 14, 2018 at 6:21 am

I do see that it only adds the attendee info requirement for 1 sponsorship item even if multiple are chosen, which is good, but I really need for there only to be sponsor information.


Tony

  • Support Staff

March 14, 2018 at 6:50 am

Is ‘Attendee Information’ the ‘Personal Information’ question group renamed?


TOCIFT

March 14, 2018 at 12:24 pm

It must be.


TOCIFT

March 14, 2018 at 3:56 pm

Is there anything that can be done?


Tony

  • Support Staff

March 15, 2018 at 6:56 am

No because the Personal Information question group will always be required at least once during a registration. If they purchase the ticket as part of a group it would only be required for the first ticket, but if they come back and purchase just that sponsorship ticket, the Personal Info group would be required.

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Status: closed

Updated by  Tony 9 months ago ago

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