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It appears that PayPal Commerce checkout JavaScript was not loaded properly

Posted: November 20, 2023 at 3:48 pm


Gene Rowe

November 20, 2023 at 3:48 pm

When we use PayPal Commerce with Event Espresso, non-members get the message below when they try to purchase a non-member ticket.

“It appears that PayPal Commerce checkout JavaScript was not loaded properly”

If logged in as a member, it doesn’t happen. When I switch PayPal Commerce with PayPal Express as the payment method in Event Espresso, everything works fine.

Any ideas we can try?

Thank you, Dan


Tony

  • Support Staff

    •

November 20, 2023 at 4:11 pm

Hi there,

Can you link me to an event I can run a test registration on to view?

The fact that it works when logged in but not when logged out suggests caching/minifying breaking the JS (Logged in users won’t be served from the cached).

The support post ‘It appears that PayPal Commerce checkout JavaScript was not loaded properly’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Tony 5 months, 1 week ago ago

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