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It appears that PayPal Commerce checkout JavaScript was not loaded properly

Posted: November 20, 2023 at 3:48 pm

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Gene Rowe

November 20, 2023 at 3:48 pm

When we use PayPal Commerce with Event Espresso, non-members get the message below when they try to purchase a non-member ticket.

“It appears that PayPal Commerce checkout JavaScript was not loaded properly”

If logged in as a member, it doesn’t happen. When I switch PayPal Commerce with PayPal Express as the payment method in Event Espresso, everything works fine.

Any ideas we can try?

Thank you, Dan


Tony

  • Support Staff

November 20, 2023 at 4:11 pm

Hi there,

Can you link me to an event I can run a test registration on to view?

The fact that it works when logged in but not when logged out suggests caching/minifying breaking the JS (Logged in users won’t be served from the cached).

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