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Issues with the EE App not showing added dates attendees

Posted: May 9, 2024 at 10:06 pm

Shakeera Khan

May 9, 2024 at 10:06 pm

We have an event that has multiple sessions (it’s a weekly recurring class on Saturdays), and we have started adding in a Thursday session as well. The tickets are all working as per normal, but when the teacher goes to check attendance on the EE app, the date-times available only include the Saturday times, and not the Thursday ones. It shows newly added Saturday ones, so it doesn’t seem to be something about the event being too old – for some reason it is only the Thursday dates that aren’t showing on the EE app, so we can’t access the attendance list for.

Any help would be greatly appreciated, thankyou!


  • Support Staff

May 10, 2024 at 12:04 am

Hi There,

Can you please share a screenshot of the issue? Also, please share a direct link to the event page with the date you referring to.

Looking forward to helping you.

Thank you.

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