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Issues with Safari

Posted: March 15, 2014 at 3:06 pm


Frank Knippenberg

March 15, 2014 at 3:06 pm

I have multiple customers reporting issues trying to access our calendar when using Safari – http://theurbanartbar.com/reservations

They claim the calendar does not load and only shows the Venue and Category dropdowns

Any thoughts on what could be causing this?

Using current versions of all software.


Dean

March 17, 2014 at 2:53 am

Hi Frank,

Your customers are correct, this occurred to me in Safari 5.1.7 (Windows).

It looks like there is a javascript error coming from a plugin called Srizon Facebook Album (srzsb.js)

TypeError: ‘undefined’ is not a function (evaluating ‘overlay.click(close)’)

Because the calendar is also JavaScript based, errors like this will stop it from showing.

Weirdly the error doesn’t show in Chrome.

To resolve, well you could disable the plugin. It may also be worthwhile to reach out the plugin developer and advise them of this issue.

The support post ‘Issues with Safari’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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Status: closed

Updated by  Dean 10 years, 1 month ago ago

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