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Issues with Pre-determined questions

Posted: October 28, 2016 at 9:37 am


ahaigh

October 28, 2016 at 9:37 am

We are having trouble getting registration fields to populate into the web form for our event registration. When we link the form with the shortcode, it says “Personal Info” and “Address Info”, but there are no text boxes to fill-in. Any help is appreciated.


Josh

  • Support Staff

    •

October 28, 2016 at 10:18 am

Normally that should just work. You can rule out a potential theme or plugin conflict by following these steps:
1) A theme conflict. You can rule this out by temporarily switching to the default WordPress theme, then test. The theme test drive plugin allows for testing another theme without actually changing your site’s theme.
2) A plugin conflict. You can rule this out by temporarily deactivating any other installed WordPress plugins. Then you reactivate them one by one, while testing the error condition between each reactivation.

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Status: closed

Updated by  Josh 7 years, 5 months ago ago

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