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Katelyn
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December 5, 2024 at 12:38 pm
Is there an option to make the default ticket “1”? Right now, the default option is set to 0 but it’s causing issues for our visitors.
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Garth
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December 5, 2024 at 1:04 pm
Hi Katelyn,
Yes, edit the ticket and a modal will popup, you can add the minimum/maximum quantity. Documentation here: https://support.eventespresso.com/article/595-advanced-editor#ticket-quantity
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Katelyn
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December 5, 2024 at 1:43 pm
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Garth
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December 5, 2024 at 2:30 pm
In the legacy editor, you can edit the ticket by clicking the Gear Icon, then setting the minimum/maximum quantity in the appropriate fields as shown in this guide for setting Graduated Pricing: https://eventespresso.com/wiki/set-graduated-ticket-pricing/
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Tony
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December 6, 2024 at 5:40 am
Hi there,
Setting the Min Qty to 1 won’t help in this case, it doesn’t default the ticket selector to use that min qty but makes it the lowest selectable qyy meaning it will show a range of 0, {min} -> {max}. With a min qty of 1 and max of say 3 the options are 0,1,2,3 and default is always 0.
You have a couple of options here, the only way to get the ticket to default to 1 within Event Espresso itself is to set the ticket to be required (a required ticket is one that must have a selection of 1 or more to continue, so those always default to 1).
Or, you can add some jQuery to the site to automatically select 1 as the default option on the ticket selector when it loads on the page.
Setting the ticket to be required:
https://monosnap.com/file/Nxh2F0amJGXDhymaVJUyUwDUm41kn8
jQuery options:
https://eventespresso.com/wiki/setup-default-value-1-ticket-selector/
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Katelyn
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December 13, 2024 at 11:05 am
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Tony
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December 13, 2024 at 11:15 am
Just one ticket at a time, or more.
Sorry but I don’t follow, you have both options there.
You would either want the to purchase 1 ticket at a time, or the option to select a group of tickets.
If you set the default for those 4 ticket types your going to get people putting tickets in the cart they didn’t want, if you don’t set the default and use it is as, I’m guessing people don’t realise they need to select a qty?
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Katelyn
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December 13, 2024 at 11:20 am
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Katelyn
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December 13, 2024 at 11:30 am
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Tony
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December 13, 2024 at 11:45 am
So in that case is sounds like you should have just 1 ticket type purchased, right?
Would a member would only want 1 of the 2 ticket types or could they by some from all types?
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Katelyn
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December 13, 2024 at 11:46 am
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Tony
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December 13, 2024 at 12:30 pm
The issue your running into is part of why we don’t default any tickets to 1 unless set to be required and there isn’t really a ‘right’ answer for this.
It sounds like you may be better using the jQuery method to set either the first ticket on the ticket selecotr to default to 1, or all of them. Either way your users will need to select the relevant qty for each ticket… in which case they shouldn’t really need a default of 1 anyway (although I do understand the issue your running into).
If you want the ability to select/unselect specific ticket types you can’t use required tickts as a qty of at least 1 must be selected for a required ticket.
So the old option available right now without custom development is to default them all to 1.
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