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Issues accepting payments using QuickBooks

Posted: April 11, 2019 at 8:32 pm


Danny

April 11, 2019 at 8:32 pm

I’m using QuickBooks for my payment method but is not working. It shows that my account is connected but when I try to purchase tickets I get the error message: An error has occurred. QuickBOoks Card Authorization/Capture Error. Please help me solve this.


Josh

  • Support Staff

    •

April 12, 2019 at 9:19 am

Hi Danny,

Can you check the log items in Event Espresso > Payment Methods > Logs? One of the recent log entries there will likely have a specific error code from Quickbooks.

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Updated by  Josh 5 years ago ago

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