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Issue when checking out

Posted: December 3, 2018 at 9:34 am


mtbma

December 3, 2018 at 9:34 am

An error has occurred:
WordPress database error: [Tablespace for table ‘mtbmao_wrdp1.wp_esp_promotion_object‘ exists. Please DISCARD the tablespace before IMPORT]
CREATE TABLE wp_esp_promotion_object ( POB_ID INT UNSIGNED NOT NULL AUTO_INCREMENT, PRO_ID INT UNSIGNED NOT NULL, OBJ_ID INT UNSIGNED NOT NULL, POB_type VARCHAR(45) NULL, POB_used INT NULL, PRIMARY KEY (POB_ID), KEY OBJ_ID (OBJ_ID), KEY PRO_ID (PRO_ID) ) ENGINE=InnoDB DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_520_ci

Stack Trace:#0 /home/mtbmao/public_html/wp-content/plugins/event-espresso-core-reg/core/helpers/EEH_Activation.helper.php(671): EventEspresso\core\services\database\TableManager->createTable(‘esp_promotion_o…’, ‘POB_ID INT UNSI…’, ‘InnoDB ‘) #1 /home/mtbmao/public_html/wp-content/plugins/event-espresso-core-reg/core/data_migration_scripts/EE_Data_Migration_Script_Base.core.php(647): EEH_Activation::create_table(‘esp_promotion_o…’, ‘POB_ID INT UNSI…’, ‘ENGINE=InnoDB ‘, false) #2 /home/mtbmao/public_html/wp-content/plugins/event-espresso-core-reg/core/data_migration_scripts/EE_Data_Migration_Script_Base.core.php(553): EE_Data_Migration_Script_Base->_create_table_and_catch_errors(‘esp_promotion_o…’, ‘POB_ID INT UNSI…’, ‘ENGINE=InnoDB ‘, false) #3 /home/mtbmao/public_html/wp-content/plugins/eea-promotions/core/data_migration_scripts/EE_DMS_Promotions_1_0_0.dms.php(78


Josh

  • Support Staff

December 3, 2018 at 9:42 am

We’ve received your request for priority support.

I’ve deactivated the Promotions add-on, because the error on your site was caused by that add-on. We can investigate further if you can send temporary sFTP access. Can you send that information via the Redeem a support token form?

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Support forum for Event Espresso 3 and Event Espresso 4.
Documentation for EE3 and EE4
Documentation for Event Espresso 3

Documentation for Event Espresso 4

Status: publish

Updated by  Josh 2 weeks ago ago

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