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Issue regarding EVENT_CUSTOM_VIEW and Mailchimp

Posted: August 7, 2018 at 4:40 am

Viewing 3 reply threads


amy alexander

August 7, 2018 at 4:40 am

1. Incorrect Cost Issue due to Recent Update
2. EE MailChimp Integration on:
having an indicator in MailChimp that shows which subscribers are paying vs. those who are just interested or just checking out the page


Tony

  • Support Staff

August 7, 2018 at 4:56 am

Hi there,

Can you provide more details, please?

For example, I’m assuming this:

1. Incorrect Cost Issue due to Recent Update

Is referring to the output from EVENT_CUSTOM_VIEW? There hasn’t been an update to EE3 in a long time, so which version number are you using currently and what problem are you running into with the cost?

2. EE MailChimp Integration on:
having an indicator in MailChimp that shows which subscribers are paying vs. those who are just interested or just checking out the page

If you are currently using EE3 this isn’t available and would require custom development.


amy alexander

August 7, 2018 at 11:00 pm

Is referring to the output from EVENT_CUSTOM_VIEW? There hasn’t been an update to EE3 in a long time, so which version number are you using currently and what problem are you running into with the cost?

This is what happened: previously in EVENT CUSTOM VIEW the cost price display is 295 and the surcharge is 3.20%. Now, it displays 304.44. it added the Surcharge(3.20%) and Cost Price(295.00).

In the checkout, it used to show the breakdown of costs, i.e., 295 + 3.20% Credit Card Fee. Now it only shows the 304.44 directly.

See link below for screenshots:
https://drive.google.com/drive/folders/1vXIOAlUp84331ucz-0Y5cppAgdT0RZYi?usp=sharing


Josh

  • Support Staff

August 8, 2018 at 7:44 am

Can you please clarify this:

due to Recent Update

Specifically, the recent update of what, from what?

So for example did you recently update to the newest version of EE3? If so, what was the prior version? If you also updated to a newer version of the Custom templates add-on that will really help to know which version you updated from.

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