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Issue buying add-on plugin

Posted: April 17, 2013 at 9:23 am

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Jason Kramer

April 17, 2013 at 9:23 am

We bought event esppresso in 2012 for a client and now they want to add the re-occuring calendar plugin. However we cannot find the user name that was used to make this original purchase.  Our orinal registration key ends in AKoxZ. and our order # ends in 86984711. Can someone please post ASAP on how to get around this issue. We have emailed “you” event espresso twice and no one has responded.

Please email

Thank you,
Jason

  • This topic was modified 11 years, 7 months ago by Jonathan Wilson. Reason: Removed email address


Jonathan Wilson

    •

April 17, 2013 at 11:42 am

Hi Jason,

I am sorry for the trouble you are having. We have not received any emails from that email address. What address are you sending the email to?

I am going to respond to your account questions via email.

Thanks!


Jason Kramer

April 17, 2013 at 11:47 am

Jonathan, the email I contacted originally with was jason@jlkcreative.com The domain we are buying the plugin for is http://www.sunnyatlantic.com  Can you simply add the plugin to my cart or send me a direct link to make the purchase. I need to get this done ASAP.


Jonathan Wilson

    •

April 17, 2013 at 4:15 pm

Hi Jason,

Please refer to our email correspondance.

Thanks.
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Status: closed

Updated by Jonathan Wilson 11 years, 7 months ago ago

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