Is there a way to keep a registrant from signing up twice for a single event?

Posted: June 23, 2020 at 3:40 pm

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EE4 Everything License

June 23, 2020 at 3:40 pm

We are getting a lot of duplicate sign ups which causes chaos with refunds. Is there a way to warn a user they have already signed up or to limit the contact to one sign up?

Tony

Support Staff

June 23, 2020 at 3:47 pm

Hi there,

If users log into the site when yes, using a snippet like this:

https://gist.github.com/Pebblo/10669adfeea322ade3d96a38857fb46b

That will remove the ticket selector for the specific event and display a message like:

You have already registered for this event, and your current registration status is Approved. If you need to request any changes to your registration, please contact the course administrator.

Is that what you are looking for?

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Is there a way to keep a registrant from signing up twice for a single event?

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