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Is it possible to hide Abandoned registrations from showing up in Report export

Posted: April 3, 2019 at 4:04 pm


scaldwell

April 3, 2019 at 4:04 pm

We get sort of blank rows for abandoned registrations – is there a way to just not have these show on the export to begin with?

Thanks guys!
S


Tony

  • Support Staff

April 4, 2019 at 6:08 am

Hi Shelly,

I’m assuming you are using the ‘All/Event registrations report’?

Can you clarify what ‘abandoned’ registrations are please? EE doesn’t include what we consider abandoned registrations in the CSV reports by default, those a registration’s assigned to a transaction that have a status of ‘abandoned’ (unless the registration has been approved).

Can you post an example of one of these registrations, a screenshot is fine if you prefer that.

https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

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Updated by  Tony 2 weeks ago ago

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