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Iphone app gets blocked

Posted: December 18, 2012 at 9:38 am


Sports Marketing Forum

December 18, 2012 at 9:38 am

Hi all,

We have our event in two days and are trying the scanner now.

The app seems to do some things properly (for example, it warns you when someone has not completed the payment, asks if you want to let this person in, register as attended)

But it gets blocked when doing others:

-after scanning the code of an attendee whose payment is ok, it gets blocked
-when it tries to retrieve the full list of attendees, it blocks.

Can anybody tell me if I may be doing something wrong or the app still has reported bugs?

Thank you!


Jonathan Wilson

December 18, 2012 at 9:41 am

Hello,

What do you mean that it “gets blocked”? Are you getting errors? If so, can you tell us the errors?

Do you have a good wifi/cellular signal? This is required for the app to function.

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