Support

Home › Forums › Community Forum › IPay88 Failed to verify transaction!

IPay88 Failed to verify transaction!

Posted: November 29, 2017 at 11:51 pm


Chuah

November 29, 2017 at 11:51 pm

Hi Support,
Currently we facing many transaction failed to sync complete while using Ipay88. Buyer succesfull make payment, but system still mark as pending payment.

Check that it show error ‘Failed to verify transaction!’
https://goo.gl/GWDTLu

Can assist check what cause this problem?

Thanks

Regards,
Chuah


Tony

  • Support Staff

    •

November 30, 2017 at 4:59 am

Hi Chuah,

Your current account does not have an active support license, do you have a support license for Event Espresso?

The error you are getting means EE could not validate the payment with iPay88, if you look at the payment logs in:

Event Espresso -> Payment methods -> Logs

You should find multiple entries from attempted requests, can you see any errors in any of those entries?


Chuah

December 3, 2017 at 2:17 am

Hi Support,
This is sample Transaction failed log record, in log record is completed payment, but user still display pending payment
https://goo.gl/Eg8bRZ
https://goo.gl/bTsupU

User Detail:
https://goo.gl/Qk7xeZ

Thanks

The support post ‘IPay88 Failed to verify transaction!’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

If you would like help from the Event Espresso staff, then please purchase a support license right now so you can create a support topic in our premium support forums.

Status: closed

Updated by  Chuah 6 years, 4 months ago ago

Topic Tags

Notifications

This topic is: not resolved
Event Espresso