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iPad app only showing 50 attendees

Posted: March 7, 2013 at 4:39 am


Andrew Kerridge

March 7, 2013 at 4:39 am

Hi. I am running my first event using the system and have 150 people approx attending and the ipad app only shows 50 attendees. Is there any way around that?
Thanks

https://www.iseechurch.com/isee-event-registration/?ee=10


Seth Shoultes

  • Support Staff

March 7, 2013 at 7:46 am

I thought that limit only pertained to events. I am checking with the app developer.


Garth

  • Support Staff

March 11, 2013 at 8:41 pm

Sorry for the delay in answering your question. Our app developer has had some unexpected family matters to attend to recently.


dhoffmann

March 14, 2013 at 1:37 pm

Listing all attendees on the iPad event view is HUGE for us. Any idea when that will be implemented?


Seth Shoultes

  • Support Staff

March 18, 2013 at 9:35 am

We are working out a few bugs, it should be ready to be submitted to iTunes in the next week or so.


dhoffmann

March 28, 2013 at 8:02 pm

Did an update go out fixing this?


Seth Shoultes

  • Support Staff

March 28, 2013 at 8:09 pm

Yes. The JSON API has been updated and should be available in your account, under the pre-release section. You will need to update it manually. There is also an update coming to the iPad and iPhone apps, but that is currently waiting for approval at iTunes.


Byron

April 1, 2013 at 3:15 pm

I downloaded the new version of the API and kept getting 500 Internal server errors. Error log points to PHP Fatal error: Call to a member function get() on a non-object in /public_html/wp-content/object-cache.php on line 52. When testing API with http://domain/espresso-api/v1/events/public.pretty_json I received 500 internal server error.

Re-installed older version, however can still only see 50 attendees. I have a conference starting tomorrow with over 60 attendees. Would be nice to be able to use the app for check in.

Any progress on this?


Bryan Luff

April 1, 2013 at 3:45 pm

I’m having issues with the new API as well. Receive the following error on my iPad: The operation couldn’t be completed. (Cocoa error 3840.). I have reverted back to the old API, which is working but has limited me to 50 attendees again.


Josh

  • Support Staff

April 2, 2013 at 1:29 pm

Hi Byron,

I’m not seeing any errors like the one you’ve posted when I run the new API. Which version of Event Espresso and the add-ons are installed.


Josh

  • Support Staff

April 2, 2013 at 1:32 pm

@Bryan Luff,

I’m not seeing any of these errors, can you start a new post in the pre-release forum and let us know what screen you were on where the errors appeared with the new version?


Byron

April 2, 2013 at 11:39 pm

Running version 3.1.30.7.P with calendar, mail Chimp, Multi Event, Permissions, recurring events, social media and ticketing. Even trying the http://hostname.com/espresso-api/v1/events/public.pretty_json returns the 500 error with the new version installed.

Error log says:
[03-Apr-2013 00:29:37] PHP Fatal error: Call to a member function get() on a non-object in /wp-content/object-cache.php on line 52


Michael Nelson

  • Support Staff

April 3, 2013 at 10:46 am

@Byron, what version of WordPress are you using? And are you using any other non-event-espresso plugins? I find it very odd that you’re getting a fatal error from a file that I haven’t ever seen: “object-cache.php” in wp-content folder… normally the only contents in that directory are folders (languages, plugins, themes, upgrade, uploads, and an index.php file).


Byron

April 10, 2013 at 2:13 pm

Hey guys,

Was working our conference last week, so could not trouble shoot this.  Today, loaded new version of API again and all seems to be working fine.  No errors and all attendees showing on iPad app.

One other change, which may have caused the problem stated earlier, I upgraded to Event Espresso version 3.1.31.1 yesterday.  

Anyway, all is fine now and I am satisfied that this is resolved.

Thanks for your responses.

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Support forum for the Ticketing add-on.
Documentation for Ticketing Add-on
http://eventespresso.com/wiki/ticketing-add-on/

Status: closed

Updated by  Byron 6 years, 5 months ago ago

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