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iPad App only showing 50 attendees

Posted: April 2, 2013 at 2:01 pm

Bryan Luff

April 2, 2013 at 2:01 pm

new topic as requested in:

The iPad app is only showing 50 attendees. I installed the updated API and it didn’t work. When trying to log in to the app I receive the following error: The operation couldn’t be completed. (Cocoa error 3840.) I have reverted back to the old API and am still limited to 50 attendees.

I am running the WP – 3.5.1 and EE – with the Ticketing, Attendee Import, and API add-ons installed.


  • Support Staff

April 2, 2013 at 2:10 pm

Hi Bryan,

Which version of iOS is installed on the iPad?

Seth Shoultes

  • Support Staff

April 2, 2013 at 5:08 pm

Sounds like the json output from the server is getting malformed. Possibly because the server istimingout on the request.

Bryan Luff

April 5, 2013 at 1:01 pm

Sorry for the delay in reply. I am running iOS 6.1.3 with EE HD version 1.5.

I am receiving a different error now when I try to run the new API: Sorry, can’t log in. Server response is zero-length; no data.

Switching back to the old API allows me to log in. Now instead of 50 attendees it is limited to 100. I will have around 200-250 attendees.

Is something wrong with my settings? I have a screenshot, how can I send it to you?


  • Support Staff

April 8, 2013 at 8:33 am

Hi Bryan,

You can upload a screenshot using the WordPress media uploader and post a link to the screenshot here.

The support post ‘iPad App only showing 50 attendees’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

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