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Invoice Transaction PDF empty?

Posted: May 11, 2022 at 1:28 pm


Diggetydog

May 11, 2022 at 1:28 pm

Hi there,

Just testing registration and I can get the invoice window fine.
When I go to PDF it’s blank.
Sometimes I get critical error on the site
I have screenshots of everything. I can send them in an email for you.


Tony

  • Support Staff

May 13, 2022 at 5:19 am

Hi there,

You will need to switch the PHP version in use on your site down to PHP7 (7.4.29 is my recommendation) as the DOMPDF library we use to generate the PDF’s is not currently PHP8 compatible.

If you host does not provide a section you can use to select the PHP version you’ll need to open a ticket with them to change it.


Diggetydog

May 13, 2022 at 8:10 am

Thanks Tony, I’ll downgrade php. When will it be PHP 8 Compatible? And can you tell me if this is being actively developed or just patched as needed?


Tony

  • Support Staff

May 13, 2022 at 8:52 am

I can’t give you an ETA on when EE4 will be fully PHP8 compatible currently.

And can you tell me if this is being actively developed or just patched as needed?

I’m not sure what you mean here, all new code moving forward will be PHP8 compatible but we have a massive codebase with Event Espresso 4 and we are working through it to make sure it’s compatible.

EE4 is under active development and not just receiving security fixes if that is what you are asking?


Diggetydog

May 13, 2022 at 9:07 am

Massive Codebase! I bet it is. Thanks Tony, This is good to hear… I know we made the right choice to use Event Espresso.


Tony

  • Support Staff

May 13, 2022 at 9:24 am

Massive Codebase! I bet it is.

Last time I checked (which tbh has been a little) we were around half a million lines of code for the EE4 core repo, then the add-ons and various other bits of tooling we have for EE 🙂

Thanks Tony, This is good to hear… I know we made the right choice to use Event Espresso.

That too is good to hear 🙂

Just to clarify for anyone, Event Espresso 3 is currently ‘grandfathered’ and that version of Event Espresso is only receiving security fixes.

Event Espresso 4 is the current version and we don’t have any plans to stop development on that version at this time 🙂

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