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simonmarek
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June 18, 2017 at 7:04 pm
Hi,
We have an issue where the Invoice payment method becomes activated any time we update or disable/enable the EE plugin. This is an issue as we do not use Invoice as a payment method!
Any advice would be appreciated.
Kind regards,
Simon Marek
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Tony
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June 19, 2017 at 4:39 am
Hi Simon,
Your site is currently running on 4.9.37
We made some change in 4.9.38 that may help with this, can you update to the latest version of EE (currently 4.9.42) and confirm if you have the same problem, please?
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Tony
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June 19, 2017 at 4:41 am
Another option is to disable front end processing within the Invoice payment method – http://take.ms/hPtur9
Unchecking that box and saving the payment method should prevent the Invoice option showing on the front end, even if the Invoice payment method is activated.
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simonmarek
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June 19, 2017 at 6:08 pm
Thanks Tony.
I actually updated to the latest version yesterday, and found that it broke our ticket selector for some reason, so I rolled back to the previous.
Weirdly enough, once I’ve disabled the Invoice payment method, the Invoice payment method page will not load.
I tried disabling the front end processing, however that setting reverts back to being ‘ticked’ if I disable and re-enable the plugin.
I get the impression something in the database is stuck.
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simonmarek
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June 19, 2017 at 6:09 pm
Forgot to mention that the problem also appeared on version 4.9.37. Once I can figure out what the conflict is with the ticket selector I’ll have another go and try the front end processing trick.
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Tony
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June 20, 2017 at 2:45 am
What happens with the ticket selector when you update?
Are you loading a custom ticket selector template?
Weirdly enough, once I’ve disabled the Invoice payment method, the Invoice payment method page will not load.
At all? Can you add a screenshot of this?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
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