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Invoice Page and Payment link Page info don't match –

Posted: February 9, 2024 at 5:33 pm


Omar Paloma

February 9, 2024 at 5:33 pm

I am puzzled and having loads of issues with the payments.
https://www.loom.com/share/b9eebf380855489bb83140e4a785ccd0?sid=f3283e60-c69d-4735-ad37-db9637881f8f

It’s totally screwed up when I go to Keap (I’m using the infusionsoft add-on) to the degree that it is totally unreliable.

Please help as I have people trying to pay but I cannot explain what is happening.

Omar


Tony

  • Support Staff

February 14, 2024 at 9:17 am

Hi Omar,

Yeah… that’s a headscratcher!

I could ask for a bunch of screenshots or various pages all about the setup but it would be much quicker if I could just take a look at that transaction and see what stands out, would that be ok?

If so just send temp login details using this form:

https://eventespresso.com/send-login-details/


Omar Paloma

February 16, 2024 at 12:52 am

This reply has been marked as private.


Tony

  • Support Staff

February 16, 2024 at 5:25 am

This reply has been marked as private.


Tony

  • Support Staff

February 16, 2024 at 6:16 am

This reply has been marked as private.

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