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Invoice not filled out correctly during registration

Posted: August 14, 2012 at 5:29 am

fiona Campbell

August 14, 2012 at 5:29 am

While testing the registration form, a window came up with options of print pdf, pay by cheque or direct debit.

When I clicked the download pdf button the form ddin’t fill out registered persons details i.e.:
– Primary Attendee ID:
– Bill To:
– Event & Attendee info in talbe and the Sub total amount.

When I went into the ‘Event Overview’ section and clicked on ‘View Attendees’ then clicked on ‘Download Invoice’ all the details were fill out in the PDF.

Any ideas?


  • Support Staff

August 14, 2012 at 1:44 pm

Hi Fiona,

Which version of Event Espresso is installed?

fiona Campbell

August 16, 2012 at 3:19 am



  • Support Staff

August 16, 2012 at 10:59 am

Check in /wp-content/uploads/espresso/templates for any outdated templates (they should be removed or updated if they were copied over from a previous version.) The same should also be checked for in /wp-content/uploads/espresso/gateways.

fiona Campbell

August 19, 2012 at 4:19 am

I’ve only just aquired a copy of Event Espresso so their should n’t be any outdated templates in my fresh copy – if there are I wouldn’t know what to look for?

Seth Shoultes

  • Support Staff

August 20, 2012 at 11:44 am

Can you send us the address to the page where this is happening? That way we can see what is going on.

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