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Meaghan Milliorn
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January 30, 2014 at 2:08 pm
I work for a University and must have a receipt for all purchases. There are no billing invoices in my account login.
We had our key reset and I need a $10 receipt.
I have tried several other contact points including twitter. Please advise.
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Dean
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January 31, 2014 at 2:14 am
Hi Meaghan,
I will refer this onto the sales dept. who will get back to you.
Thanks
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Jonathan Wilson
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January 31, 2014 at 2:47 pm
Hi Meaghan,
I sent a paid invoice with the purchase and the license reset. Did you not get my email? Also, did you need 2 separate invoices?
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Meaghan Milliorn
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February 3, 2014 at 9:20 am
Hi Jonathan, No, I have received nothing. The last invoice/receipt we received was for $179 for a charge on Dec. 12. There is a $10 charge from Dec. 19 that we have no documentation for.
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Garth
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February 3, 2014 at 12:26 pm
Hi Meaghan,
I’ve emailed you the PDF that Jon tried to send you last week. Reply to that email again if you need something else.
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Meaghan Milliorn
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February 3, 2014 at 12:49 pm
I am not receiving anything. What address are you sending the pdf to? There’s nothing in my junk/spam/trash either.
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Garth
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February 3, 2014 at 12:53 pm
It’s the same address you used in the form to contact us: See this image: http://www.screencast.com/t/2jbEgJt0
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This reply was modified 10 years, 9 months ago by
 Garth.
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