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Invoice Data no longer uploading

Posted: July 5, 2021 at 5:54 pm


zimei.com.au

July 5, 2021 at 5:54 pm

HI
I have not made any changes to my invoice message template but I am now no longer able to see key data on the invoice (ie Quantity, totals etc).

Please advise
Leisha


Tony

  • Support Staff

July 6, 2021 at 4:47 pm

Hi Leisha,

Can you add some more details on this, please?

I had a look at your invoice but it looks like you have a modified template so I’m not sure what you displayed on that template previously.


zimei.com.au

July 8, 2021 at 5:22 pm

This reply has been marked as private.


Tony

  • Support Staff

July 9, 2021 at 5:29 am

Yes, you’ll need to host the image and post the link here.

We have some examples here: https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots

Or email it to support[at]eventespresso.com and I’ll take a look there.


zimei.com.au

July 11, 2021 at 10:49 pm

This reply has been marked as private.


Tony

  • Support Staff

July 13, 2021 at 8:03 am

Hi there,

Just noting I have replied to you email, please follow up there and I’ll try to help with this.

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