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webmike
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June 24, 2022 at 5:01 pm
Hello,
in the admin, when I go to transactions and apply a payment manually (e.h. check), the inventory quantity in event admin is not updated. Is this a bug or am I missing something?
It should update the quantity, otherwise what’s the point of doing inventory.
E.g. For a ticket I had a starting inventory of 500. The sold column says 10, but the inventory qty only dropped to 498.
I have the latest version.
Thank you for your help and for sorting this out.
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Tony
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June 27, 2022 at 5:21 am
Hi there,
I’m not sure I follow, can you add a screenshot of this, please?
https://eventespresso.com/wiki/troubleshooting-checklist/#screenshots
E.g. For a ticket I had a starting inventory of 500. The sold column says 10, but the inventory qty only dropped to 498.
The ‘Qty’ field should not change, that’s set by you the admin, but the ‘sold’ value should update.
The number of tickets available would be the QTY value – sold – reserved = current remaining tickets.
Unless I’m misunderstanding the problem?
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webmike
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July 4, 2022 at 3:00 pm
Hi there,
I see, I misunderstood the functions of the individual columns.
Thanks for clarifying!
So all is good now in regards to that.
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Tony
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July 5, 2022 at 5:49 am
Ah, great 🙂
Any further issues/questions just let us know.
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