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invalid / expired license key

Posted: October 2, 2014 at 8:47 am


Matt Hill

October 2, 2014 at 8:47 am

I just purchased a new license key for SingOmaha.com. I accidentally purchased the Personal license first, then upgraded to business to get the ticketing add-on. I was able to get rid of the invalid/expired error that kept showing for the EE3 update, but I can’t get rid of the error for the Ticketing plugin. Any help would be appreciated. Thanks!


Tony

  • Support Staff

October 2, 2014 at 8:57 am

Hi Matt,

I have reset your license key..

Please go to Event Espresso -> General Settings.

Remove the license key (cut) and save the settings, replace the license key (paste) and save the settings once more.

Be sure to check for any white space before/after the key when pasting.

That should then remove the notice.

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