|
Ginger
|
October 18, 2012 at 12:43 pm
Hi,
I am getting an error on my site, and I’m unable to access my wp-admin pages. It only show a blank page. It only started happening today.
Error logs show this:
“Internal Zend error – Missing class information for in /var/www/html/wp-content/plugins/event-espresso/class/pue/pue-client.php on line 41”
I have a local install of the site on my computer (I use MAMP) and deploy to a development version, but the license key seems to be assigned to my local install. Is this what is causing the problem? Any ideas with how I can resolve this?
Thanks
|
|
Josh
|
October 18, 2012 at 1:00 pm
Hi Ginger,
I can’t say for sure whether that is causing the issue. What I would do to trouble shoot this is turn wp-debug (in wp-config.php) on to see if there’s an error message displayed on the blank screen when trying to access the admin. Then also automatically deactivating all the plugins by renaming the wp-content/plugins folder. Then you can re-activate plugins one by one.
If it is an issue with the plugin updater, you can set this to false by changing the following line from espresso.php:
$espresso_check_for_updates = true;
Please let us know what you find and if the issue is from the plugin update engine, I’ll create a ticket for the developer to look into it.
|
|
Ginger
|
October 18, 2012 at 1:14 pm
Ah, yes, I set $espresso_check_for_updates to false and I’m now able to get into my wp-admin.
Thanks!
|
|
Josh
|
October 18, 2012 at 2:12 pm
Thanks for letting us know.
This may be a problem with this specific server setup (incidentally this will sometimes happen with the WP -super cache plugin as well). One of the developers looked into this and found these docs:
http://www.anahitapolis.com/component/pages/page/46225/faq-php-fatal-error-internal-zend-error-missing-class-information
http://wordpress.org/support/topic/supercache-internal-zend-error-wtf?replies=5
and the php bug report
https://bugs.php.net/bug.php?id=59298
Here is a possible solution you could try: On line 31 in /event-espresso/class/pue/pue-client.php where it says:
if ( !class_exists('PluginUpdateEngineChecker') ):
you could try to replace it with
if ( !class_exists('PluginUpdateEngineChecker', false) ) :
Then reenable the checking that’s been disabled and please let us know if that fixes it, if it doesn’t, there’s not much what can do about this.
|
