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Intermittent failing of Email or Name field when registering

Posted: September 8, 2022 at 10:09 am


ZeroVictims

September 8, 2022 at 10:09 am

Hi,
We’ve been experiencing people who haven’t been able to register because they can’t get one of the fields to verify, either first name or address, even though they are populated. It’s happening in Chrome, but can not be replicated by everyone.

We are on Event Espresso Version 4.10.38.p.

Has this been a problem elsewhere and do you have any recommendations?

Thanks,
Zero Victims


Tony

  • Support Staff

September 8, 2022 at 10:34 am

Hi there,

No, we’ve not had other reports of this but if you can link me to an event I can use to add some test registrations I can take a look.

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