Support

Home Forums Event Espresso Premium Intermittent failing of Email or Name field when registering

Intermittent failing of Email or Name field when registering

Posted: September 8, 2022 at 10:09 am

Viewing 1 reply thread


ZeroVictims

September 8, 2022 at 10:09 am

Hi,
We’ve been experiencing people who haven’t been able to register because they can’t get one of the fields to verify, either first name or address, even though they are populated. It’s happening in Chrome, but can not be replicated by everyone.

We are on Event Espresso Version 4.10.38.p.

Has this been a problem elsewhere and do you have any recommendations?

Thanks,
Zero Victims


Tony

  • Support Staff

September 8, 2022 at 10:34 am

Hi there,

No, we’ve not had other reports of this but if you can link me to an event I can use to add some test registrations I can take a look.

Note you can mark you reply private so only EE staff can view it if preferred.

Viewing 1 reply thread

The support post ‘Intermittent failing of Email or Name field when registering’ is closed to new replies.

Have a question about this support post? Create a new support post in our support forums and include a link to this existing support post so we can help you.

Event Espresso