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Instalment Payments

Posted: August 25, 2023 at 12:10 pm

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Kerry@novalda.com

August 25, 2023 at 12:10 pm

Hi, I had asked about this here; we are revisiting this now. My first question was a few years ago so I’m not sure what has changed in EE since.

If I use the ‘invoice’ option rather than a full payment, is there a way I can send them to another page (a payment plan directly in stripe) automatically, after they register in EE?

thank you!


Rio

  • Support Staff

August 27, 2023 at 7:35 pm

Hi there,

We don’t currently have any official support for ‘partial’ payments or payment plans etc.

There is an option to do it manually where you setup the ticket on an event to be XX amount and the user registers and pays that full amount. You then manually move them the registration onto the ‘next’ ticket and trigger a payment reminder for it (the original payment is applied towards the new ticket price owed in the transaction) and the user then pays the ‘full’ amount for that ticket, you can move them multiple times to do the above but as its all manual doesn’t really work for large scale events.

I can add more details on how to do this if it sounds like it will work for your use case?


Kerry@novalda.com

August 28, 2023 at 11:03 am

Hi, I’m really just wondering how I can direct the buyers to a stripe page rather than putting the payment through EE, but still tagging them from the EE side so they add the user to Keap.


Rio

  • Support Staff

August 28, 2023 at 3:35 pm

How about you will use invoice option, given by EE. then customize your Registration Pending Payment Message to link them to your stripe page.

Or, if you do it site wide, you can also add instruction to the invoice payment method.
https://monosnap.com/file/6wiNVFd5voFnpj3Uno6yavgXzIwFx6

Go to your EE Dashboard -> Payment Method -> Invoice.
https://monosnap.com/file/uqBN5oJtOmDpGl6b0VVcoJ0VwV4sld

And if you receive their payment, you can approve their registration manually.

Thanks.

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