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Couples In Step
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May 22, 2015 at 4:47 am
I just purchased EE4, the mail chimp add on, and the basic install with configuration add on. I was instructed to start a new support post, so that’s what this is.
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Lorenzo Orlando Caum
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May 22, 2015 at 7:01 am
Hi Irene, could you complete this form and submit it?
https://eventespresso.com/redeem-a-support-token/
A team member will then follow up with you privately.
Thanks!
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Lorenzo
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Couples In Step
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May 22, 2015 at 7:47 pm
I need your team members email address in order to give your team member (partial) access to my WP-engine account.
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Lorenzo Orlando Caum
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May 25, 2015 at 9:15 am
Hi Irene, I believe you are referring to the SFTP / FTP fields. Those shouldn’t be needed here so you can enter n/a in those fields.
However, we will need a temporary WP-admin (WP dashboard login).
For the email you can use this one:
support@eventespresso.com
Thanks again!
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Lorenzo
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