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Infusionsoft Integration Multiple Registration

Posted: January 29, 2019 at 5:07 pm


January 29, 2019 at 5:07 pm

I have events where there are multiple ticket registrations. Names and emails are supplied, the contact is getting added to Infusionsoft, but there’s nothing coming up in the Recent Orders for the ‘guest’ registrations…it’s only coming up for the main contact. Is there a way to have the guest registration come up as a recent order or a way to link the guest to the purchaser?


  • Support Staff

January 31, 2019 at 8:02 am


May I ask is your registration form set up to require the First Name, Last Name, and email address of the additional attendees? If you’re not sure, you could post a link to the event page and we’ll check.


January 31, 2019 at 2:36 pm

Hi, We had it set up but wasn’t working correctly during testing, so removed it in the interim until a solution could be found. It was just adding the new contact and a tag, but not the purchase


  • Support Staff

February 4, 2019 at 6:58 pm


While there isn’t a way to have the guest registration come up as a recent order, what you can do is add the Primary contact name as a custom field to the Guest’s Contact record. This is done by means of applying a WordPress filter hook function. Example code follows:

You can add the above to a functions plugin or, if available, into your WordPress theme’s functions.php file. You’ll also need to create a “Primary Contact” Custom Field in Infusionsoft.


February 14, 2019 at 3:03 pm

I will give it a go, thanks.
Is there a way to remove the “Use Attendee #1’s information for ALL attendees” option?


  • Support Staff

February 14, 2019 at 3:23 pm

You could hide that option using some CSS:

#spco-copy-attendee-dv {
    display: none;

Add the above to your site’s Appearance customizer > Additional CSS page.

Or, if you want to completely remove the option, you could add a blank file to your WordPress theme and name it:


  • Support Staff

February 14, 2019 at 3:39 pm

A third option to remove the copy option is add this to your functions plugin:

add_filter('FHEE__EEH_Template__locate_template__full_template_paths', 'my_copy_attendee_info_template_do_not_load', 10, 2);
function my_copy_attendee_info_template_do_not_load($full_template_paths, $file_name) {
  if( $file_name == 'copy_attendee_info.template.php') {
  return $full_template_paths;


February 14, 2019 at 4:01 pm

Thanks. Everything has worked!

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Updated by  WorkClubGlobal 6 months, 1 week ago ago

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