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aaron@praxiss10.com
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February 16, 2017 at 12:07 pm
We’ve installed infusionsoft add on and while it’s working for the standard fields, it’s not working on the custom fields even if i followed the instructions here
https://eventespresso.com/wiki/infusionsoft-integration/#ee4installation
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Josh
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February 16, 2017 at 12:33 pm
When you added the custom code to your site, did you add it to a custom WordPress plugin?
Did the custom code include the Infusionsoft custom field name, without spaces and prepend with an underscore?
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aaron@praxiss10.com
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February 16, 2017 at 12:47 pm
I added it to the functions.php file of the theme.
Yep. I created a custom field named Website and on the code, I just changed the _CustomQuestion to _Website
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Josh
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February 16, 2017 at 12:52 pm
That doesn’t sound right. Can you post the code you’re working with into a pastebin or gist, then link here? Then we’ll have a better idea of where to point to where to fix.
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aaron@praxiss10.com
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February 16, 2017 at 1:06 pm
I posted the pastebin link but it doesn’t seem to be showing up in the thread for some reason
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Josh
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February 16, 2017 at 1:31 pm
Maybe you can copy/paste the part of the paste bin URL that’s after the slash in a reply here.
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aaron@praxiss10.com
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February 16, 2017 at 1:33 pm
here you go WNjQpjCv
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Josh
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February 16, 2017 at 1:43 pm
OK you can remove that second code block and change the array key to include the underscore.
e.g. http://pastebin.com/xTQ2WfBg
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aaron@praxiss10.com
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February 16, 2017 at 2:10 pm
Still not populating the custom field, I’m afraid.
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Josh
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February 16, 2017 at 2:23 pm
Here’s what I suggest doing then:
1) Move the code out of the functions.php file and into a site specific plugin
2) Activate the site specific plugin
3) Verify that the Question Label (admin-only) is set to website
4) Verify that the Infusionsoft custom field name in your Infusionsoft account is
Website
5) Test the registration again
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aaron@praxiss10.com
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February 16, 2017 at 2:32 pm
1. check
2. check
3. check
4. check
5. still not working
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aaron@praxiss10.com
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February 16, 2017 at 2:35 pm
Got the “Website” to work by looking up the code as the name is appended with a ‘0’ at the end so the correct name is _Website0. Thanks. Now, how do I work on adding another field to the code?
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Josh
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February 16, 2017 at 2:50 pm
The original example in the code has two fields, so you can follow the original code example and change the second block of code to match your custom fields.
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