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Infusionsoft Add-On has dissappeared

Posted: May 19, 2014 at 1:18 am

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panz

May 19, 2014 at 1:18 am

Hi, I purchased the Infusionsoft addon in July 2013. Invoice number s2-51f1e4ca98c07.

I installed it and set it up fine but havent used it for a while. I have just gone back to set it up for a new campaign and I cant find it in my WP dashboard or in my EE account page. Can you help? I need this functionality back up and running by 6pm EST today! (19th May)

WP version 3.4
EE version 3.1.35.2.P
Recently purchased new personal licence


Dean

May 19, 2014 at 4:10 am

Hi,

Can you please forward a copy of the purchase receipt over to support@eventespresso.com ?


panz

May 19, 2014 at 4:24 am

Hi Dean,

Just sent it through

Adam


Dean

May 19, 2014 at 4:39 am

Thanks Adam,

Sorry about that, not sure what happened there. I have added the add on back to your account and passed this over to sales to review in depth.


panz

May 19, 2014 at 5:03 am

Thanks so much for your prompt fix!

Adam

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